Estonia creates a public code repository for e-governance solutions

April 2018

The Ministry of Economic Affairs and Communications and the Information System Authority have finished the first version of an e-state code repository, which will make software solutions built for the government public and accessible. The code repository will be available at koodivaramu.eesti.ee.

The code repository is based on open source technologies and the code stored there is public for everyone. In the future, all source code for e-state solutions will be open and can be used by anyone, unless required otherwise for security reasons.

“This is an important step towards the “government as a service” principle, which I have stressed during my tenure,” said Rene Tammist, the previous minister of information technology and entrepreneurship. “Sharing software and solutions gives companies the opportunity to build new products and services or develop existing ones. It also supports the development of the e-state. These solutions can be and should be used and shared more across different areas of governance in Estonia. This way we avoid reinventing the bicycle each time and also save on development costs,” said Tammist.

The long term goal is to build community-based e-state solutions and the code repository will be a cornerstone for that. “This will bring public and private sectors closer, allow for more collaboration and transparency and will serve our common interests of ensuring a sustainable long-term e-state,” said the previous minister. The code repository and the Open Government Data Portal are important building blocks for the government as a service concept. According to Tammist it is important that government institutions in the future will systematically invest in the quality and accessibility of open data and code.

This is the first iteration of the code repository and the Estonian Information System Authority will maintain support it. Further roadmap will be planned in collaboration with the Information System Authority and the Ministry of Economic Affairs and Communications.

Resource: e-estonia.com

Amazon joins forces with Estonian company Fortumo to reach over 100 million users in India

April 2019

by Federico Planterashare

Assume that everybody in Germany and the Nordic countries, including children and grandparents, have a smartphone. You would get close, but still not enough, to the number of users that Estonian company Fortumo is helping Amazon to potentially reach in India. Through a partnership with local, state-owned telecommunications operator BSNL (Bharat Sanchar Nigam Limited), Amazon is offering customers of the Indian company a one-year subscription to Prime on selected plans. The market is Asian, the service provider is American, but the matchmaker is Estonian.

Fortumo would not need extensive introductions by now anymore, though repetita iuvant. The company figures, by all means, among the top enterprises on LIFT99’s Wall of Fame, celebrating the biggest startup success stories born in Estonia. Fortumo enables digital service providers with increased capacity in user acquisition, monetization and retention. Since 2009 it provides solutions to global companies in order to help them grow through partnerships with telcos even in previously unexplored markets. With a proven track of collaborations with the likes of Facebook, Google, Microsoft, Spotify, there’s one thing they know well – networks matter.

A win-win situation for everyone

Though one would expect global industry leaders like Amazon to not encounter any problem when entering a new market, relevant know-how of the local dynamics and competition must always be taken into account. BSNL, other than being the state-owned telco in India, is also one of the key players in the country’s market, with a pool of over 110 million members to rely on. If and when the interests of such companies overlap, they have the possibility to team up to offer integrated services to their customers.

Amazon, one among Fortumo’s most notable clients, expressed the intention to expand to India with its Prime service of Video on Demand (VOD). BSNL, capturing its customers’ interest with offers related to shopping and entertainment, can then provide Amazon with an initial number of potential clients in India. A Tefficient report from 2018 shows how the country has witnessed a 303% increase in mobile data consumption in 2017 – clear sign of a skyrocketing mobile industry. The potential for cooperation between an offer of one kind, and an offer of another, was just out there. Fortumo answered the call, providing a solution to the demand for a smooth integration of telco and entertainment services. Trident Bundling Platform connects Amazon Prime and BSNL, allowing the companies to gain access to a new market for the first, and to add value to its offerings for the latter.

How does it work?

We spoke to Andrei Dementjev, COO at Fortumo, to understand what the cooperation entails. “What has proven to work well in these cases is to partner with a local company willing to share clients with the service provider. Nowadays everyone has a mobile phone. Every potential new streaming service user is already a client of a local mobile operator. Amazon, at this point, joins forces with a local telco and agrees on special offering. Let’s say that all telco users can subscribe to Amazon Prime Video and enjoy it for free for 6 months. The local telco promotes the offer among its clients through various channels, and in this way quickly acquires a lot of new users for the digital service provider,” Dementjev explains.

Fortumo’s bundling platform deals with the whole phase of technical set-up of the partnership. How users will be able to activate the offer, how to check for user’s eligibility, how to manage subscriptions. A process that would eventually take one or two years to be completed, in this way can become operative in about two or three months.

With Trident, Fortumo is taking care of connecting providers and telco based on the features of local contexts and market needs. Moreover, the Estonian company is also providing the technical know-how and the platform to proceed with the integration of services fast and efficiently. “We’re acting as a technical enabler and project facilitator between providers and telcos,” Dementjev says. In this case, with Amazon as main partner from one side, the next step was just to find a good ally in the market of reference to get started with.

Fun times ahead

With over 350 partner companies in telecommunications worldwide, people at Fortumo know what kind of trends are taking place in the market. “With the progressive decrease in average revenue per user for telcos, these companies are mostly becoming data providers. At the same time, however, they have to invest millions in preserving and updating infrastructures. Reselling digital services, which customers use anyway, allows them to get back into the value chain,” Dementjev highlights. And since data is the main product that telecommunication companies are selling today, it makes sense to integrate such service with others.

For providers like Spotify, Amazon, or Google, partnerships like those enabled by Fortumo suit well with needs of market expansion. Expertise, knowledge, and technical solutions easy to implement play a key role in establishing the premises for growth. With huge potential markets in the Middle and Far East opening to digital service providers, companies need to find the best way to create valuable cooperation with ideal partners. Fortumo, aware of the importance of networks (in every way), has proven to be the missing link to revenue growth and user acquisition.

Resource: e-estonia

King Philippe of Belgium visited the e-Estonia Briefing Centre


On April 2 we welcomed King Philippe of Belgium to the e-Estonia Briefing Centre, accompanied by Didier Reynders, the Belgian minister for foreign affairs and defence.

The Belgian delegation was welcomed by Siim Sikkut, Estonia’s Chief Information Officer and Deputy Secretary-General for IT and Telecom, Honorary Consul of Belgium Erik Sakkov and Tobias J. Koch, speaker and business engagement manager at the e-Estonia Briefing Centre.

The Belgian representatives were invited to compare experiences and exchange knowledge regarding digitally transforming societies. The visiting delegation among with members of the Belgian and Estonian press were given a presentation about the Estonian #digitalsociety by Tobias J. Koch. In addition to the presentation, there was also discussion on seamless services from the citizens’ point on view. There was strong interest from the delegation and many questions asked with cybersecurity, risks and X-road being especially in focus.

The e-Estonia Briefing Centre has been previously visited by King Willem-Alexander of the Netherlands, President of Austria Alexander Van der Bellen, Chancellor of Germany Angela Merkel and many other dignitaries.

Resource: e-estonia

ESTONIA: THE RISE OF THE BALTIC TIGER

Published: March 2019

Estonia built its economy up from scratch, leapfrogging more advanced nations by taking a risk on the latest technologies, deploying innovative public services, and becoming a model state of the EU. But with an aging population and a heavy dependency on exports is the Estonia model sustainable?

After gaining independence from the Soviet Union in 1991, Estonia, a small state of 1.3 million people on the Baltic Sea, was left a dysfunctional, decimated backwater. The country’s per capita GDP was around $2,000, its industrial sector that was in ruins, real wages were halved, inflation was rampant, and food was so scarce that it had to be rationed.

However, this sorry state of affairs didn’t last long: within less than a generation the country transformed itself into one of the world’s most technologically advanced and economically dynamic countries; a place that the World Bank now describes as a high-income free market economy – the quintessential rags to riches story played out on a national stage. But how did the Estonian miracle happen?

THE TRANSITION

After 50 years of occupation, Estonia was suddenly given an opportunity that countries rarely receive: the chance to start over again. They had the choice of carrying on with a system similar to what they had endured under the Soviets or start building an entirely new country from the ground up – a proverbial blank slate upon which they could pick and choose the social and economic models they wanted to emulate and tailor fit to their unique social and geographic contexts.

“The Estonians have a saying, ‘Nothing good comes from the east,’ and maybe they’re talking about the weather but probably they’re talking about something else,” jokes James Maclaren, a global security analyst who taught at a NATO college in Estonia from 2011-2015. “So, they were determined to make rapid progress, to make themselves a Western country.”

In its first post-Soviet elections, the people showed their resolve to youth and a new way, voting in a 32-year old, Mart Laar, as prime minister. Like Latvia and Lithuania, Estonia subsequently jumped headlong into the West, employing an experimental “shock therapy” strategy that instantly created a free market economy and deeper ties with the U.S., Western Europe, and the nearby Scandinavian states. The country issued its own fully convertible currency (the first post-Soviet state to do so), public companies and land were abruptly privatized, and the people were cut off from dependency on the state. It was time for the country to sink or swim.

“We chose to open the economy and we privatized almost all the public companies,” explains Karel Lember, an economic analyst at Estonia’s Ministry of Economic Affairs and Communications. “We had neighbors like Sweden and Finland who bought many Estonian companies [and] brought in a lot of know-how and technology transfer.”

THE RISING TIDE

Estonia became a member of the EU and NATO in 2004, the Schengen Area in 2007, and the eurozone in 2011, fulling integrating itself within the socio-economic and security institutions of the West. At the time of independence the country was completely economically dependent on Russia, with 92 percent the its trade going eastward. Today, this number has dropped to 6.1 percent, with the bulk of trade going in the other direction: Scandinavia, Central Europe, and the United States. The economic results of this pivot have been phenomenal, the small market sitting at the edge of the EU has in such a short time risen to become one of the world’s most vibrant economies, ranking 17th on the Index of Economic Freedom, 30th on the United Nations’ Human Development Index, and 16th on the World Banks’ Ease of Doing Business list. Estonia’s GDP has now topped $25.92 billion ($31,800 per capita) with an unemployment rate of just 4.4 percent – the lowest it’s been in over 20 years.

The other Baltic states, Latvia and Lithuania, which Estonia is often compared with, followed similar paths of development post-independence and obtained similarly positive results. Latvia, Estonia’s neighbor to the south, ranks 19th on the World Bank’s Ease of Doing Business List and has a per capita GDP of $25,063, while Lithuania ranks 14th and has a per capita GDP of $29,524.

LEAPFROGGING THE WORLD

When it came to technology, the “blank slate” that modern Estonia was built upon ended up being one of the country’s biggest advantages. Rather than being hamstrung by legacy technologies, like more established countries around the world, they could jump ahead to the technological cutting edge, leapfrogging many of these more established countries along the way. Estonians found no use for things like checkbooks and landline telephones, skipping straight to bank cards and cellphones.

“I think what struck me, coming from the U.K., was the determination to embrace all modern things,” Maclaren explains. “I was expecting it to be the same as Poland and Hungary, and in fact the pace of change was incredible, probably outpacing anywhere in Western Europe.”

This hunger for new technologies transformed the small Baltic state into a global hotbed of innovation, with startups coming up with some of the most disruptive technologies of the early 21st century. Kazaa, the notorious file sharing platform that at one time was the most downloaded program ever, was originally developed in Estonia. From the ashes of Kazaa came Skype, which was invented in a grim Soviet-era complex on the outskirts of Tallinn, sold to eBay for $2.6 billion, and eventually acquired by Microsoft for $8.5 billion. The team that developed Skype splintered off and created an array of other popular applications and companies, such TransferWise, Ambient Sound Investment – a private investment vehicle which put tens of millions into funding dozens of local tech firms – and Starship Technologies – a company that makes delivery robots that could be seen being tested in the streets of Tallinn, Bern, and London.

Largely owing to its small population and willingness to adapt to new technologies, Estonia transformed itself into a live testing ground for innovative digital social systems. All of the country’s social services and government agencies are digitally linked, meaning that information shared between entities, and people can seamlessly move from one to the other from the comfort of their personal electronic devices. The introduction of a national e-signature system made the practices of printing and scanning virtually a thing of the past. Political leaders have been elected by people voting at home from their computers and phones. As far as taxes go, a flat tax system keeps everything simple and people can file their declarations online in minutes. Estonia is also the global leader in e-citizenship, which allows foreign nationals the opportunity to obtain digital citizenship for the purpose of doing business in the EU. Starting a business in the country also couldn’t be easier — all it takes is five to seven minutes and a smartphone. Estonia claims that these integrated digital services allow the country to save 2 percent of its GDP each year – money that would otherwise be paid for unneeded bureaucratic processes.

CHALLENGES AHEAD

While Estonia transformed itself into a very dynamic small economy within a couple of decades, the country is still facing some core challenges that bring its reputation as an economic miracle a little closer down to earth.

Being a small country of a little over a million people, it’s heavily reliant on exports (72.2 percent of GDP), which leaves the country at the mercy of the economies of its major trading partners, namely Finland, Sweden, and Latvia. As Estonia’s top exports are things like broadcasting equipment, refined petroleum, automobile, and prefabricated buildings, a hiccup in the EU could bring a portion of the Estonian dream crumbling down.

Furthermore, a lack of investment for big infrastructure projects is also an issue. While the country’s population centers are fully modern, the hinterlands have been left behind.

“If you get on the train and you want to go to Riga, in Latvia, you’re on a train with wooden benches and you’re sharing it with some woman who’s got a sheep by her,” Maclaren explains. “They have no money to put into things like the rail infrastructure, and if you drive through Estonia you’ve got a long, long way before you see anyone else.”

And while China has been keen to invest in Estonian infrastructure via its Belt and Road initiative, Estonia has so far adopted the EU’s cautious position, although this could change in the near future.


STAYING AHEAD OF THE PACK

Meanwhile, one of the biggest problems in the country that’s known for being led by the young is ironically its rapidly aging population. More than 17.7 percent of the Estonian population is over the age of 65, which has fast become a drain on the country’s resources and presents a question as who is going to care for them – especially as Estonia’s population is expected to significantly decrease in the near future.

All in all, Estonia was successfully able to build its economy and social systems up from scratch, leapfrogging many previously more advanced nations by taking a risk on the latest technologies, shoring up debt, and deploying innovative public services. But how long can the country stay ahead of the pack when the other Baltic countries as well as larger nations through Eastern Europe are now advancing with many of the same strategies?

“It’s very hard, let’s be honest,” Lember admits. “Of course, many countries want to catch us and be ahead of us, but you have to improve your system every year, step by step. If you’re smart, just improve the system every year.”  — Wade Shepard

DID YOU KNOW?

45,227 km2
The size of Estonia, making it the fourth smallest country in the EU

1.3 million
The population of Estonia, on a par with the city of Dallas, Texas

14%
The expected decline in population by 2050, to under one million.

$31,800
The per capita GDP.

$8.5 billion
The amount Microsoft paid to acquire Skype, which was originally developed in Tallinn.

The European Parliament election takes place on the 23rd to the 26th of May, 2019. To find out more information on how to vote, click here.

Resource: Delivered

e-Talks: Citizen OS e-democracy platform for the citizens of the world

The rise of 24/7 technology and immediacy of information have given the public the power to get involved in issues they care about the most. Now people can easily start a discussion on social media, they can write a blog or produce a vlog on various publishing platforms. They can also demand action by bringing digital connections over into the “real world”.

Last year’s World Clean Up Day by Let’s Do It Network gathered around 17 million people in over 158 countries to take part in the largest social movement against waste and pollution. Organizing a global event would not be possible without a channel that allows working together for a common goal.

The Citizen OS headquarters – the platform that made such worldwide collaboration possible – is located in the trendy district of Telliskivi in Tallinn. CEO Margo Loor is proud of what their digital solution has contributed to the success of the annual World Clean Up Day, but is also quick to say that Citizen OS is more than just a channel for interaction. He emphasizes in our interview that Citizen OS is a tool to empower individuals to take an active role in shaping policies to address social issues, may it be local or global.

What is Citizen OS?

Citizen OS is a civic technology organization who developed the software and online platform of the same name. The e-democracy platform enables individuals to participate in collaborative decision-making or initiate a petition to tackle issues in society.

Users can start a discussion that can be targetted to a certain organization or group of people, citizens of a village or a state, or open to everyone in the world. Under this thread, participants of the discussion can post their arguments, upload supporting documents, and eventually bring the discussion to a vote.

How to use the Citizen OS platform can be found here:

Global citizen-driven change

The global fight against waste and protection of our environment are complicated issues to solve. A piece of plastic bag thrown in the beach may end up to a shore halfway across the planet. However, an equally significant problem is that no one owns up the responsibility.

People have been cleaning illegally dumped garbage and the question was how do we keep the country clean? How do we make it so that it does not reappear? These questions inspired Loor and his team to develop the Citizen OS platform to involve citizens in crafting solutions to this global problem.

“One way to impact environmental policies is to involve multiple actors and not just a few officials.”

Citizen OS facilitates this radical shift in consciousness that it is everyone’s responsibility. The World Clean Up Day, also based in Tallinn, is one success story that demonstrates the possibility to push for change beyond national and continental boundaries.

Under World Clean Up Day thread, various discussions that require a collaborative decision from stakeholders all over the world float around Citizen OS. This includes volunteer management, event organizing, and policy proposals calling for support.

Local initiatives

On the local level, Estonians proposed a number of legislations through the Citizen OS software embedded in their partner organizations’ website. The non-profit organization Rahvaalgatus, for example, have submitted citizen-initiated proposals to the Parliament of Estonia. The first of which is to protect the habitat of a species of flying squirrel, an endangered animal.

There other topics going on right now in Rahvaalgatus website in various stages of the citizen-initiative process. There are topics that want to talk about tax, to review provisions of the law, and to crowdsource ideas for better policies among others, all done through the back-end support of Citizen OS.

Other countries are also using Citizen OS for citizen-engagement and inclusive policy-making. The platform has a localization package that can be downloaded from GitHub to fit the needs of organizations.

As is the case of Macedonia where Loor surprisingly discovered the use of their platform in youth empowerment and civic education. The extensive use in that country prompted the development team to add Macedonian translation package in their list of languages, one of many ways that Citizen OS supports local movements.

“There has been a lot of carry-on interest from Let’s Dot It projects that many organizations from Indonesia expressed interest in using Citizen OS for involving communities in collaborative decision-making”

In Indonesia, Let’s Do It Network is piloting a project on best practices on responsible waste disposal. This use-case attracted interest from other organizations in the Southeast Asian country to use the e-democracy platform to involve their userbases and members in drawing up solutions in their respective fields.

Trust issue in digital space

As with many e-democracy platforms, online verifiability could pose a big challenge in maintaining the integrity of the discussions. Concerns over undesirable accounts like bots, trolls, and spammers may contaminate valid arguments.

On the other hand, in situations where verifiability may be available, encouraging people to trust and use an online platform could be a challenge as well with the common theme around privacy concern and data breach being the reasons.

“Identification needs to be solved otherwise democratic decision making for countries online is not going to work or proceed to a higher level of impact.”

Building trust and creating meaningful experience is one of the things that Citizen OS is trying to address. In Estonia, the availability of eID minimizes this challenge but in other countries when there is no established way to authenticate yourself online can be fairly difficult.

The way forward said Loor is to work with partner organizations and startups who innovate in online identification field to understand what methods are in place and how to support them.

Future of e-democracy

“The ways our countries are run, that is still very much 16th-17th century models.”

Loor envisions a break to old age system of representative decision-making wherein only a small circle of people have the rights to make or change policies and laws.

He believes that more people will participate in legislative processes if they have access to tools that allow their voices to be heard.

The advent of technologies like smartphones, increasing access to the internet, and organizations like Citizen OS who are dedicated to empowering the public are opening such new ways to shape policies that are inclusive and borderless. It may be only a matter of time before we see to democracy a truly global democratic process.

Resource: e-estonia

DOF: Estonian firms interested to participate in national ID rollout

April 04/04/2019

By Ben O. de Vega

ID SAMPLE A Philippine Statistics Authority employee presents at the House a sample of the ID to be issued under the national ID system. —JAM STA. ROS

MANILA, Philippines – Estonian firms are interested to participate in the government’s implementation of the national ID system, the Department of Finance (DOF) said Thursday.

“We are aware that the Philippines is about to implement the digital ID and provide their citizens with this. It is indeed a good time to come here and demonstrate what you could possibly be able to implement provided the digital ID is properly secured in place,” Estonia’s ambassador-designate to the Philippines Vaino Reinart was quoted by the DOF as telling Finance Secretary Carlos G. Dominguez III during a recent meeting.ADVERTISEMENT

In response, Dominguez welcomed the interest from Estonian companies and invited them to bid for the contract to rollout the national ID system.

“Our number one interest right now is the national ID, and we are going to be putting out the international tender docs pretty soon,” Dominguez told the Estonian delegation, which DOF said included firms that developed the European country’s electronic governance system such as Aktors, Cybernetica, Ecomatic, GoSwift, and RaulWalters.

In a statement, DOF noted Estonia as “the world’s most advanced digital society.”

“In the Baltic nation of Estonia, where the electronic video communications tool Skype was developed, 99 percent of public services are available digitally, including the filing and payment of taxes,” it said.

For his part, Dominguez enjoined the Estonian government to hire young, skilled, and English-speaking Filipino workers for its booming technology sector.

“We would like to encourage you to look at us as potentially your demographic partners here. I think Filipinos around the world have a relatively good reputation,” according to Dominguez.Read

Resource: Inquirer